Support
Something stuck, or have an idea? Write to us at destek@membahapp.com. Tell us your phone model, iOS version and what happened, and we can help faster. There's no need to send the content of your notes.
How do I take a note?
- In the app: on the Record tab, tap the orb, speak, and tap again when you're done. To type instead, tap the keyboard icon.
- Without opening the app: add the “Take a note” widget to your Home Screen or Lock Screen; you can also put Membah in Control Center or on the Action button.
- From another app: send a link, image or text with Share › Membah.
- Long recording: for a meeting or lecture, use “Long recording” on the Record tab. When it ends you get a summary, decisions and action items.
My note doesn't appear, or says “Processing”
A note is processed once it reaches the internet; usually it takes a few seconds. If you're offline it waits on your phone and goes out by itself when you're back online. If it stays stuck for long, close and reopen the app; if that doesn't help, write to us.
Reminders or alarms don't arrive
- Check that iPhone Settings › Membah › Notifications is on. Focus modes (Sleep, Do Not Disturb) can silence notifications.
- Choose how early reminders come in Membah under menu › Notifications.
- Alarms work on iOS 26 and later. Alarms set by Membah don't show in the Clock app; you'll find them, and can turn them off, under menu › Alarms.
Subscription
- Cancel: iPhone Settings › your Apple Account (your name at the top) › Subscriptions › Membah. After you cancel, you keep access until the end of the period.
- Restore a purchase: on a new phone or after reinstalling, go to menu › Membah subscription › Restore purchases.
- Refunds: Apple handles payments, so request a refund from Apple at reportaproblem.apple.com.
- Deleting your account does not cancel your subscription; cancel it first.
I'm switching phones
On your old phone, go to menu › Save your account › Continue with Apple. Install Membah on the new phone, sign in with Apple, and all your notes come with you. An account that isn't saved lives only on that phone; if the phone is lost, the notes can't be recovered.
I want to delete my account and notes
In Membah, go to menu › Privacy and data › Delete my account. Your account and all your notes are permanently deleted, and removed from nightly backups within 30 days. A single deleted note stays in the Trash for 30 days in case you want it back.
Are my notes safe?
Your notes are yours; they are not sold or used for advertising. See which information is processed where in the Privacy Policy, and the rules in the Terms of Use.